• Senior Manager, Business Continuity

    Job Locations US-MA-Boston
    Posted Date 1 month ago(1/18/2019 2:49 PM)
    Requisition ID
    Professional Area
  • Who We Are

    More than 30 years ago, E*TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. 

    About the Role

    The Senior Business Continuity Manager will assist the Business Continuity Director with managing the enterprise business continuity program by assisting with developing the program strategy and strategy implementation. Additional responsibilities include providing guidance and facilitation to the business in the development, testing, and executing business continuity plans.

    These responsibilities will be performed in accordance with all regulatory requirements with the goal of establishing a best in class business continuity program. Furthermore, the Senior Business Continuity Manager will oversee development and operations of supporting applications. 

    The ideal candidate should possess a deep understanding of the business continuity framework, bank regulatory compliance responsibilities, use of technology to automate planning activities, and strategies for continuous monitoring and program improvement.



    • Minimum 10 years of thorough understanding of financial industry business continuity regulations/requirements including OCC and FINRA requirements and DRII Professional Practices
    • Minimum 10 years of extensive experience in an enterprise business continuity management group, understanding the requirements to successfully manage a business continuity program in a matrixed environment. 
    • Minimum 10 years with Incident/crisis management experience and ability to manage incident calls with multiple senior level stakeholders. 
    • Minimum 10 years experience in Business Continuity/Disaster Recovery with expertise in coordination of data center recovery exercises and all disciplines of Business Continuity planning 
      Incident/crisis management experience and ability to manage incident calls with senior level stakeholders.
    • Minimum 10 years in the following areas: 
      • Developing increasingly complex test scenarios to measure recovery capability.
      • Developing strategies/plans to respond to business disruptions 
      • Developing metrics and presentations for all audiences
      • Developing network of reliable partnerships within the organization. 
      • Effectively managing in fast paced environment with multiple deadlines and competing priorities
        Strong time management, problem-solving, prioritization, motivation, negotiation, interpersonal relations, and verbal/written communications. 


    • Experience working in a business continuity role in regulated financial services
    • Excellent oral and written communication skills   
    • Experience working in IT Data Center environment with proven understanding of all data center operations, high availability solutions and testing. Working knowledge of distributed infrastructure technologies
    • Proven project management skills
    • Demonstrated experience in responding to internal/external audit requests
    • Experience with the Archer GRC tool
    • BS/BA
    • CBCP/MBCP certification through DRII, BCI, or equivalent


    We offer a competitive and comprehensive benefits package. Please visit https://www.etradecareers.com/why-work-at-etrade/employee-benefits/ to learn more about the opportunities.

    E*TRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.


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