E*TRADE

Digital Product Manager

Job Locations US-NJ-Jersey City
Posted Date 7 months ago(11/7/2019 10:18 AM)
Requisition ID
2019-13128
Professional Area
Product Management

Who We Are

More than 30 years ago, E*TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our customers first.

About the Role

 

SUMMARY

E*TRADE Financial is looking for a Product Management professional with expertise in bringing superior digital customer experiences to market. This professional will be responsible for creating customer-first financial/brokerage website experiences, managing product roadmaps, and working cross-functionally to drive digital initiatives across E*TRADE. Candidates must be highly motivated, detailed oriented, and have a proven track record in delivering improved user experiences in a complex digital eco-system.

 

Deliver Results

  • Drive pace and quality of the product
  • Own the end-to-end execution plan for digital initiatives
  • Create project documents and requirements (user stories, migration plans, communication plans, presentations)
  • Keep the team on track by driving priorities

 

Customer-Centric

  • Collaborate with product and design on the best user experience
  • Understand customer needs and translate into practical solutions
  • Collect and apply qualitative feedback

Analytical and Strategic Problem Solver

  • Analyze data through the lens of the customer problem
  • Gather actionable insights and make decisions
  • Understand the competitor landscape when applying solutions
  • Clearly define success metrics and interpret results
  • Leverage strong technical acumen to solve the customer problem

Facilitator/Connector

  • Work and collaborate closely with UX, Design, Development, Marketing and Customer Service to efficiently launch
  • innovative features
  • Lead with transparency and collaboration to gather consensus and reach goals

 

Qualifications

 

Requirements

  • 3+ years of experience in digital product development/management, with strong supporting skills to include product management, business analysis, project management, UX & design expertise, and requirements writing
  • Subject matter expertise of financial products is desired
  • Practical experience working within the Scrum Framework and Agile methodologies
  • Self-motivated, demonstrated leadership, organized, detailed, collaborative, excellent written and oral skills.
  • Position requires a Bachelor's degree in Business Management, Finance, Economics, Computer Science,
  • Information Systems or related

 

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