More than 30 years ago, E*TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our customers first.
We are seeking a passionate, proactive and experienced Design Ops Director to join our Design team in Jersey City
About the Design Team
We are a team of many skills with the goal to re-invent convenience for our customers by designing experiences that are modern looking, easy-to-use, easy-to-understand while being respectful of our customers’ emotions from the ups-and-downs of the Financial markets. We are agents of change and have to deal with regular challenges from a highly regulated industry, however we are resilient and keep showing value by inspiring and getting results.
About the role
Our Design team has tripled in size and has added new functions in the last 3.5 years. As a result, our team reached a certain maturity that requires more organizational help. The Design Ops Director will own the design process and ensure designers work collaboratively and deliver against quality standards during the different phases of design and product development. Additionally, this role will require strong collaboration with the design leadership to evangelize Design Thinking across teams and foster a strong culture and community for designers. Furthermore, the Design Ops role will manage our cross-functional Design teams such as our Design Language, Accessibility and UX writing. The Design Ops Director will report to the VP of Design.
Technical skills needed
Soft skills needed