More than 30 years ago, E*TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our customers first.
E*TRADE’s Corporate Services (ETCS) is the leader in equity compensation administration for public and private corporations driving retail brokerage accounts and assets for E*TRADE Financial Corporation. We execute on this objective by providing a best-in-class administration platform, service excellence through our service delivery model, and a robust participant experience to integrate equity awards into an overall financial picture. This strategically important division is a key revenue driver of retail brokerage accounts and assets for E*TRADE Securities.
A Relationship Manager (RM) for the National Segment at E*TRADE Financial Corporate Services is responsible for managing the firm’s relationships with existing Private and Emerging Market corporate clients. The RM is E*TRADE’s key liaison to the client and is responsible for ensuring that all contact points with E*TRADE are seamless and that the client is highly satisfied with our offering and service levels across product, training, operations, service, and our retail division.
The RM, with appropriate training, must be an expert in equity compensation plans and the E*TRADE equity compensation product and service model. They are responsible for developing strong relationships with contacts at all levels within the corporate client organizations as well as renewing client contracts in accordance with firm policy.
The relationship aspect of the role may include performing product demonstrations, explaining our service model and implementation process, performing onsite or WebEx training for the stock plan administration team and identifying opportunities for the client to more fully utilize our product, automation and service capabilities.
RMs are also expected to periodically travel to client sites and attend industry and E*TRADE-sponsored client events. Client contacts must be documented properly in our CRM tool, Salesforce.com.
We offer a competitive and comprehensive benefits package. Please visit https://www.etradecareers.com/why-work-at-etrade/employee-benefits/ to learn more about the opportunities.
E*TRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.