Senior Technical Product Manager

Job Locations US-MA-Boston | US-GA-Alpharetta | US-NJ-Jersey City | US-IL-Chicago
Posted Date 2 weeks ago(6/24/2020 3:14 PM)
Requisition ID
Professional Area
Corporate Services

Who We Are

We started with the simple belief that we could not sit idly by as 40 million of us were in the grip of one of the biggest financial stressors of our age, Student debt. In response, we formed a company made up of some of the industry’s most experienced professionals to help people break the stranglehold that the financial costs of education have on people every day. Gradifi was founded in January 2014 and joined the E*TRADE family of businesses in December 2019. Gradifi is leading the way in providing innovative financial benefits that empower employers to help their people work toward brighter financial futures with contributions to their student loans, options to refinance their loans and help to create nest eggs for their children’s educational futures.


More than 30 years ago, E*TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our customers first.

About the Role



This role is responsible for providing leadership for Gradifi’s email and content management tools as we seek to understand how we will complement and/or integrate with E*Trade and Morgan Stanley’s current providers. You’ll work directly with Gradifi’s Product and Engineering and Marketing teams to offer the best solution for email and content management.


Strong product management and technical skills are a requirement, and the ability to think creatively and be proactive are highly encouraged. You are eager to learn, and dive deep into problems to understand user pain points, business requirements, and technical implementation details. You are hands-on, and value a deep understanding of the Gradifi product and wider industry. Being detail-oriented and embracing edge cases is encouraged. You should have the ability to manage multiple workflows. You are an effective communicator within a team.


You will be a partner to our agile development team, working closely with developers to problem solve and execute the product build out. You will also partner with the User Experience team to understand users, execute initial and ongoing research, and define product design. You will report to the VP of Product, and act as a collaborator for the product roadmap and overall strategy.



  • Deeply understand the current Gradifi offering for email as well as content management and how it relates to all parts of the Gradifi business
  • Work closely with product, design, development and marketing teams to create a best-in-class benefit offering
  • Coordinate product development through design phase, to development team handoff
  • Collaborate with marketing team to manage product rollout and create documentation for new product workflows
  • Present and train internal teams on new product functionality
  • Demonstrate the product on calls to key clients and partners
  • Establish communication strategies to receive product feedback from internal stakeholders and end users
  • Dive deep into technical requirements and understand platform architecture


*Qualified candidate may sit in Boston, MA; Alpharetta, GA; Jersey City, NJ or Chicago, IL* 



  • 3-6 years of experience in Product Management at a software company
  • Experience working with multiple email tools as well as content management systems


  • Familiarity with software project management tools such as Jira, Confluence, Bitbucket (nice to have)
  • Expert in agile principals and processes
  • Strong project management skills in deadline and stakeholder management
  • Comfortable working in a developer environment; i.e., version control software
  • Experience in finance, fintech, or education industries preferred
  • Security and compliance are a top priority at Gradifi and strict adherence to the policies and procedures of the Information Security Management System is mandatory


We offer a competitive and comprehensive benefits package. Please visit https://www.etradecareers.com/why-work-at-etrade/employee-benefits/ to learn more about the opportunities.

E*TRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.


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