E*TRADE

Senior Salesforce Administrator

Job Locations US-GA-Alpharetta
Posted Date 2 weeks ago(7/29/2020 3:01 PM)
Requisition ID
2020-15078
Professional Area
Technology

Who We Are

More than 30 years ago, E*TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our customers first.

About the Role

We are looking for a Senior Salesforce Administrator who will provide support to the organization through the customization and configuration of the Salesforce platform. The position will manage the Salesforce.com database and reporting, and provide support to users. Additionally, the Salesforce Administrator will provide administrative support to the sales and service teams and coordinate related projects as assigned.

 

Salesforce Administration

  • Manage Salesforce security including roles, profiles, sharing rules and groups.
  • Maintain and customize Sales Cloud and Service Cloud applications.
  • Mitigate risks associated with solutions which have high technical complexity.
  • Manage operational requests and reporting including customer analysis and troubleshoot issues.
  • Interpret business requirements into solutions, provide estimates and follow SDLC lifecycles to deliver the solutions.
  • Manage sales related technical projects and migration of data into Salesforce.
  • Work Closely with business, project managers, developers and tech teams in the design, configuration and build of Salesforce related projects.

Qualifications

Experience

  • 4+ years of experience implementing, configuring and administering salesforce.com
  • Experience working in sales cloud, service cloud, service console, communities.
  • Experience with Lightning experience and configurations using lightning app builders.
  • Experience working with app-exchange vendor products.
  • Proficient with custom objects, validation rules, formulas, workflows, process builders, visual flows, approval process and ORG wide setup.

 

Preferred:

  • Salesforce Certifications
  • Experience handling data migrations.
  • Experience in agile development methodology/scrum
  • Bachelor’s degree in computer science or equivalent area.

 

Other requirements:

  • Green Card / US Citizens only

 

 

 

We offer a competitive and comprehensive benefits package. Please visit https://www.etradecareers.com/why-work-at-etrade/employee-benefits/ to learn more about the opportunities.


E*TRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.

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