E*TRADE Financial Holdings, LLC

Senior UX Writer

Job Locations US-NJ-Jersey City
Posted Date 2 weeks ago(2/18/2021 11:36 AM)
Requisition ID
Professional Area

Who We Are

More than 30 years ago, E*TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our customers first.

About the Role

About the role
We’re looking for a versatile, experienced UX copywriter to join our design team, guided by principal writers and design leads.

As an integral part of our storytelling process, you’ll work on a wide range of tasks, from strategizing new content and bringing it to life, to writing UX microcopy and ensuring consistent tone and voice across all our platforms. Most importantly, you’ll ditch complicated industry jargon and replace it with fresh, modern language that instills confidence in our customers and makes it easy for them to do business with us.

Your day-to-day:

  • Create narratives and copy for user flows, landing pages, products, and more across web and mobile
  • Work closely with writing and design teams to ensure seamless mobile and web experiences that reflect our brand, values, and tone
  • Collaborate with our product and marketing partners, as well as the legal team and subject matter experts to ensure projects are compliant and fit within the larger company narrative
  • Contribute to our design language to help establish language and tone consistency across all platforms
  • Challenge the status quo—push for the experience you believe is best
  • Always put users first. Their journey with us should be easy, transparent, and even fun, from start to finish




Required skills:

  • At least 5 years of professional copywriting experience, either at an agency or in-house
  • Experience writing UX and product copy
  • Self-starter, someone who will take initiative and be proactive when faced with a challenge
  • Able to manage time well and deliver excellent work on tight deadlines
  • Prior experience working in finance or related field preferred but not required
  • Able to grasp difficult concepts quickly and translate them into words that are easy and pleasant to read
  • Strong grammar and editing abilities—brevity is key
  • Must have a portfolio of work, showing creative copy for cross-channel projects



E*TRADE, a member of the Morgan Stanley family of companies offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Flexible Spending Account or Health Savings Account, Life Insurance, Disability and other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays, 401(k) and financial wellness plans in addition to other special perks reserved for our employees. Please visit Employment benefits at E*TRADE Financial — explore jobs (etradecareers.com) learn more about our benefit offerings.

EEO Statement

E*TRADE Financial Holdings, LLC is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.


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